At e-shopfittings we believe good customer care is the backbone of our business and our policy points are very simple
- Our phone lines are answered by person not a recorded robot during office hours.
- We don’t make promises we can’t meet and if we encounter delivery delays or problems we will call you to advice.
- We listen to you requirements and enquires to find the appropriate product for you.
- If you have a problem we will get it sorted as quickly and efficiently as possible.
- If we cant supply the product you are looking for we will advise who may be able to help you.
- If we cant answer you question immediately we will always find out and ring you back.